/* =======================================================
   OUVIDORIA – ESTILO INSTITUCIONAL PROFISSIONAL
   ======================================================= */

.ouvidoria-box {
  max-width: 1150px;
  margin: 0 auto;
  background: #ffffff;
  border-radius: 14px;
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.06);
  display: flex;
  overflow: hidden;
}

/* ===============================
   COLUNA ESQUERDA – INFORMAÇÕES
   =============================== */

.ouvidoria-left {
  width: 42%;
  background: #fafafa;
  padding: 60px 50px;
  border-right: 1px solid #e9ecef;
}

.ouvidoria-left h2 {
  font-size: 28px;
  font-weight: 600;
  margin-bottom: 15px;
  color: #1f1f1f;
}

.ouvidoria-intro {
  font-size: 16px;
  line-height: 1.6;
  color: #6b7280;
  margin-bottom: 40px;
}

.info-block {
  margin-bottom: 35px;
}

.info-block strong {
  display: block;
  font-size: 13px;
  letter-spacing: 1px;
  text-transform: uppercase;
  margin-bottom: 8px;
  color: #1f1f1f;
}

.info-block p {
  margin: 0;
  font-size: 15px;
  line-height: 1.7;
  color: #6b7280;
}

/* ===============================
   COLUNA DIREITA – FORMULÁRIO
   =============================== */

.ouvidoria-right {
  width: 58%;
  padding: 60px 60px;
}

.ouvidoria-right form {
  width: 100%;
}

/* Grid para nome e email */

.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 22px;
  margin-bottom: 22px;
}

/* Inputs */

.ouvidoria-right input,
.ouvidoria-right textarea {
  width: 100%;
  padding: 15px 16px;
  border-radius: 8px;
  border: 1px solid #dfe3e8;
  font-size: 15px;
  transition: all 0.2s ease;
  margin-bottom: 22px;
  background: #ffffff;
}

.ouvidoria-right textarea {
  min-height: 180px;
  resize: vertical;
}

.ouvidoria-right input:focus,
.ouvidoria-right textarea:focus {
  border-color: #bb1818;
  box-shadow: 0 0 0 3px rgba(187, 24, 24, 0.08);
  outline: none;
}

/* reCAPTCHA */

.captcha-area {
  margin-bottom: 25px;
}

/* Botão */

.btn-primary-ouvidoria {
  width: 100%;
  padding: 16px;
  border-radius: 8px;
  background: #1f1f1f;
  color: #ffffff;
  font-size: 15px;
  font-weight: 500;
  border: none;
  cursor: pointer;
  transition: all 0.3s ease;
}

.btn-primary-ouvidoria:hover {
  background: #bb1818;
  transform: translateY(-1px);
}

/* ===============================
   ALERTA DE SUCESSO
   =============================== */

.ouvidoria-right .alert-success {
  background: #e6f4ea;
  border: 1px solid #c7e7d2;
  color: #1e6b3b;
  padding: 15px 20px;
  border-radius: 8px;
  margin-bottom: 25px;
  font-size: 14px;
}

/* ===============================
   RESPONSIVO
   =============================== */

@media (max-width: 992px) {

  .ouvidoria-box {
    flex-direction: column;
  }

  .ouvidoria-left,
  .ouvidoria-right {
    width: 100%;
    padding: 40px 30px;
  }

  .ouvidoria-left {
    border-right: none;
    border-bottom: 1px solid #e9ecef;
  }

  .form-grid {
    grid-template-columns: 1fr;
  }
}

/* ===============================
   LABELS
   =============================== */

.form-group {
  display: flex;
  flex-direction: column;
  margin-bottom: 22px;
}

.form-group label {
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 6px;
  letter-spacing: 0.4px;
  text-transform: uppercase;
  color: #374151;
}